EXPECT SHIPPING DELAYS DUE TO FIRES IN CALIFORNIA AND COVID.

FAQs

FAQ's

What makes The Wax Chick Wax Different from any other wax?
WOW!  What a question.  At The Wax Chick we strive to create our products to provide the best results possible.  We use only the highest grade ingredients.  There are no fillers or fakes.  We use REAL beeswax, not synthetic.  We keep our ingredient list to only the bare necessities in order to provide the best possible hair removal result for you and your client.  Our products are made in small batches to maintain freshness and efficacy and are 100% made in the U.S.A. 

Is the The Wax Chick Line right for me?
Although we LOVE our line, it may not be right for you, and that's ok.  Not everything is for everybody.   If you have a booming waxing business and go through wax like gangbusters, we are a perfect fit.  If you don't do a lot of waxing and your wax pot is just sitting around collecting dust, then we may not be for you.   Give us a try to find out for yourself if we are a match made in heaven.

What's the difference between Pina Colada and Pumpkin Pie? 
The Pina colada is non-polymer (no plastic) and is a rich luxurious consistency that works very well on all hair and skin types. Known as "The Green One",  It's 100% organic, biodegradable and compostable.  

The Pumpkin Pie contains polymer (plastic) and has a smooth, spreadable consistency and also works well on all hair/skin types. 

Does wax expire?
Technically there is no expiration date, however, like all wax it is best when used within 12 months of purchase.

What wax warmer do I need?
I've tested several wax warmers with my waxes.  The Professional's choice that I sell on the website works the best.  It is available  in a Single or Double Warmer option.  Gigi and Clean and Easy warmers do NOT work well with these waxes as they run too hot for the low temperature waxes. 

What temperature do I set the wax at?
Our wax doesn't go by a specific temperature setting.  It is a low temperature wax, so what you really want is to get the right consistency.  It should be like a pancake batter that ribbons off the stick.  Check out this tutorial for more info. 

Do you offer FREE samples?

We have a trial size of our two hard waxes, which includes 3oz of each.

How much wax comes in a bag?

1 Pound (usually a bit more).

How many Brazilians can you get out of a bag (1LB) of hard wax?
This depends on how good you are at using hard wax.  If you are new to hard wax, you will use more than you need until you get the hang of it.  Once you have it down, you should be able to get 4-6 Brazilians out of a bag (1LB) of hard wax.

Can I use hard wax all over the entire body?
Yes you can, however it may not be as cost effective as it takes more hard wax to wax the larger areas of the body. I personally recommend hard wax in the more sensitive areas (face, brows, underarms, Brazilian) and Strip wax (Liquid Gold) for the larger areas (back, chest, arms, legs).

Which hard wax is best for full body waxing?
If you choose to use hard wax all over the body, the Pumpkin Pie would be the best choice as it spreads a bit thinner and allows you to do larger/longer strips.

Do I need to use powder before waxing?
Powder is to absorb moisture and oil, so you would use as needed. 

Why do you recommend Wonder Whip before waxing?
Wonder Whip helps to hydrate and protect the skin.  It's not greasy or oily and won't clog the pores.  It's great to use both pre and post wax.

My credit card isn't going through, why? 
9 times out of 10 it's because the billing address you entered doesn't match the billing address of your credit card.  Check this information and try re-entering your order, or contact your credit card company to help solve the issue. 

Why do I have to agree to the terms and conditions to place my order?
Great question!  We just want to make sure that everyone is on the same page and totally understands the process.